RIGHT OF WITHDRAWAL
\nInformation pursuant to Legislative Decree no.185 \/ 99 regarding the right of withdrawal:<\/p>\n
Purchases made on our site like all remote purchases by telephone or correspondence, given that they take place outside of business premises, are protected by Legislative Decree n.185 of 22 May 1999 which provides for the possibility for the consumer to exercise the right of withdrawal.<\/p>\n
The consumer can exercise the right of withdrawal within 10 working days from receipt of the goods. This right consists in the right to return the purchased goods to the supplier without any penalty and without specifying the reason, and in the consequent refund of the purchase price.<\/p>\n
The right of withdrawal is exercised by sending within the aforementioned term of 10 working days from receipt of the goods, a written communication by registered letter with acknowledgment of receipt addressed to: “Seduzione By Davoli”, Via Innocenzo XI, 9 – 00165 Rome. The communication can be sent within the same term, by telegram or fax provided that it is confirmed by registered letter with acknowledgment of receipt, within the following 48 hours. This communication must strictly contain the order number, the codes of the products to be returned as well as the quantity for each code, and the bank details (complete iban code).<\/p>\n
The products and packaging, subject to reconsideration, must be returned by the consumer in conditions of substantial integrity to the same address used for the registered letter.<\/p>\n
The right of withdrawal is totally lost if the returned product is not intact, that is:<\/p>\n
lack of original packaging
\nuse of the article
\nabsence of integral elements of the product (accessories, battery charger, instruction manuals, etc.)
\ndamage to the product for reasons other than transport.
\nOnce the goods have been received and their integrity has been verified, we will, as soon as possible (at the latest within 30 working days), credit the customer with the cost of the returned products, withholding, where necessary, the amount of the shipping costs that will remain. in any case charged to the customer.<\/p>\n
Exclusions:<\/p>\n
The right of withdrawal applies to natural persons who act, for purposes not related to their professional activity.<\/p>\n
Therefore, purchases made by retailers and companies are excluded from the right of withdrawal.<\/p>\n
Furthermore, the right of withdrawal does not apply to the following product categories:<\/p>\n
a) lingerie and clothing items.<\/p>\n
PAYMENTS ACCEPTED<\/p>\n
Seduzione accepts the following payment methods:<\/p>\n
1- PayPal:
\nWe accept Visa, MasterCard, Visa Electron, PostePay. To use this system, you do not need to be registered with PayPal<\/p>\n
2- Bank Transfer:
\nYou can pay by making a bank transfer to the following bank account:<\/p>\n
IBAN: IT09 L020 0805 1630 0010 1316104<\/strong>\u00a0 BIC: UNCRITM1106 <\/strong>in the name of<\/span>\u00a0Daniela Davoli<\/strong> at Unicredit\u00a0<\/strong><\/span><\/p>\n Once the transfer has been made, to speed up the procedure, you can send a copy of the receipt by e-mail to info@seduzionebydavoli.com, otherwise the shipment will be made after receipt of the transfer.<\/p>\n COMPLAINTS AND ADVICE<\/p>\n You can expose your complaints or advice by sending an email with your data to our Customer Service at the following email: info@seduzionebydavoli.com<\/p>\n SHIPMENTS<\/p>\n Order processing times may vary from 0 to 5 business days, depending on the item chosen.<\/p>\n Our shipments are all made with an anonymous package and from a different sender, to protect the most complete privacy on the products purchased. The shipping courier will be automatically selected by the system. If you have any preferences, please indicate them in the order notes.<\/p>\n Italy ALWAYS FREE if your spend exceeds \u20ac60 and does not vary depending on the payment type.<\/p>\n European Community United States Canada Russia AUSTRALIA EXPRESS SHIPPING IN 48-72 HOURS MAX. PLEASE NOTE: all shipments outside the European Community, including personal shipments, gifts and exempt goods, may be subject to customs duties. Seduzione by Davoli cannot estimate these costs in any way, and they will be borne by the recipient. For any questions regarding shipping, please contact us by email at info@seduzionebydavoli.com<\/p>\n The main couriers used nationally and internationally are:<\/p>\n
\n\u20ac 10.00
\nShipping times in Italy: from 1 to 3 days.
\nShipping times for the islands: from 3 to 5 days.<\/p>\n
\n\u20ac 15.00
\nShipping times: from 3 days to a maximum of 5 days.<\/p>\n
\n\u20ac 30.00<\/p>\n
\n\u20ac 30.00<\/p>\n
\n\u20ac 49.00<\/p>\n
\n\u20ac 49.00<\/p>\n
\nCUSTOMS CHARGES BORNE BY THE RECIPIENT.<\/p>\n